A Nintendo representative told me to go on the forums to hear Nintendo's response, as well as the Wii U community's response. Just looking for some feedback.
There is basically one thing a lot of people are asking for if I check the forums: an easier way to get surround to work. (Just Search Nintendo Forums for surround sound Wii U and you've got 4 pages of entires, and it'd be more if I contnued my scan.) Some want not to upate their surround sound systems. Others, like me, have a competing system's (which are "universal" thanks to Toslink inputs) universal headsets to listen to the sound in surround sound. Mine's a Turtle Beach, the other big one is Tritton, and there are new players too.
The biggest reason why neither case work is becuase Nintendo decide to use LPCM exclusively. You must get the right system to decode it to Dobly or DTS. The only problem is you can't buy JUST a LPCM-> Dolby or DTS decoder, you have to buy a $500+ system to get one with Toslink out to hook up to a headset. If you already have speakers installed, but behind i your sound, $200 should fix it.
I think Nintendo miscalculated. They assume most people who want surround sound have one already. They never figured that Tritton and Turtle Beach headests are the cheapest, and most effective way to experience surround sound... (CAVEAT: ...as long as only one person needs to hear direcitonal surround sound. If you're playing Mario Party or other party games, which a lot of Nintendo games are, [but ironically, not an ONLINE party game] might be cheaper and easier than linking 4 headsets together.
But here's a funny thing, there is nothing special about the headsets per se. What those devices usually do is convert Dolby 5.1 to Dolby Headphones. How do I know, My Turtle Beach X41 has a regular headphone port, and it sounds just as good in surround as the wireless one. The program takes Dobly 5.1 which is generalized, make certain assumptions about your listening conditions, like it's perfectly balanced left and right, oriented headband up, and does things I sort of understand to make a 2-channel stereo sound like Surround Sound, by facotring tin those assumptions. I even recorded on DVD an [competitor removed by author of post] indie game which bills itself as a surround sound test and costs $1. I put the video through composite, and audio through the Turtle Beach X41, ran the headphone wire out to dual RCA, plugged THAT as the sound input, and the surround sound was maintained on the recorded DVD, in all the appropritate directions.
I can think of a 3-solution pack that would benefit everyone, including Nintendo whihc can amke some money off licensing and doing this
1) Let's say for the sake of example that Dolby would be willing to sell Nintendo a Dolby 5.1/7.1 license to be used on one INDIVIDUAL system for $5. Nintedno could make it a downoad for only those who want it, charge $10 and make $5 profit on those who want Dolby.
2) Make an authorized Toslink adapter with one AV prot male, One AV port Female and one Toslink female. If it costs $10 to build, charge $20. Licensing is not an issue. If you don't want to pay for the name Toslink, call it by its generic name "Optical"
Before I go to number 3, I want to note that I was able to get surround sound on an X41. But two conditions had to be true.
A) the game had to encoded in Dolby 5.1 by the publisher, like Sonic Lost World was by Sega.
B) You have to buy an HDMI in female to HDMI out Female + Toslink out Female adapter, which I bought and are sold on ebay for $20-$40, and that requires HDMI lcensing, so a NINTENDO AV Port would do two things, i) make it cheaper and ii) make it work with ANY kind of video hookup: HDMI (without paying for an extra HDMI port licensing) Component, S-Video, Compostie, or even RF analog.
I was able to echo-locate the apple juice boss which I had a tough time beating until I used surround sound. Because the game was encoded in Dobly 5.1 the Toslink outputted in Toslnk 5.1 and the Turtle Beach turned Dobly 5.1 to Dolby Headphone, the decoder decoded it correctly.
and finally...
3) Is there a license-free standard similar to what Dobly Headphone is to Dolby that can take an LPCM 5.1 or 7.1 and mix it down to 2 stereo channels, making similar assumpions like equidistant all around both ears in a dome over each ear, and the listener dead center, similar to what Dobly does, and make an LPCM headphone standard, if one doesn't already exist, and pipe it through the game pad headphone, and use Bluetooth to add additional Headsets, using the LPCM headphone standard for multi-player games with WiiMotes.
If you use option 3, all you have to buy are standard (3.5?/2.5?) mm chatsets and if you don't need anyone else listening in surround sound, ths would work.
Likewise in the other situation, if you just need a surround sound device to use Dobly use just option 1.
Finally if you want a Trtiion/Turtle Beach headset to work, use options 1 and 2
I believe people using any or all 3 of those options will have a more satifying Surround Sound experience. This is long overdue. I believe all 3 of these options could work, and the first two could make some money for Nintendo, becuase $30 for the Dolby download and Toslink adapter combined would be cheaper than $500+ dollars for a Surround Sound with Toslink out. or $200 for a standard LPCM surround sound decoder. And Nintendo gets some of the money, not everything going to surround sound companies just to accomodate one system. with Nintendo getting nothing.
It's marked as a question becuase I want Nintendo and average Nintendo users to comment. I understand Nintendo would have to pass it on through their regular channels, and without knowing a name of an employee, is tough to break into Nintendo's corporate phone line.